What information do we collect?
•We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
•When ordering or registering, we may ask you for your name, e-mail address, mailing address, daytime phone number, credit card information or other information.
•Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.
•We also receive and store click-stream data and other information about visits to our websites which may be combined with personal information you have provided. This information is used to analyze and improve the website experience.
Hardlandgear does not rent, sell or exchange information about our customers, and all information provided to us remains absolutely confidential, except that:
•We may share information to trusted partners who need to access your customer information in order to provide operational or other support services to us. These companies are not authorized to use any information we share with them for any other purpose.
•We gather only customer information that is needed to administer business, provide superior service and communicate with you offers on products and services that we believe will be of interest to you.
•We may periodically send promotional email about new products, special offers, service announcements, and administrative messages using the email address, which you have provided.
•We limit access to your personal information to those employees who need it to carry out their business functions. We educate our employees about our policies and practices in regard to safeguarding customer information; preventing its unauthorized access or disclosure; and, ensuring its proper handling.
•We may be required by law to disclose such information in response to subpoenas, court orders, or requests from law-enforcement officials.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Hardlandgear. It also does not include website hosting partners and other parties who assist us in operating our website, conducting Hardlandgear.com business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Please contact our Support Center for further help. We will do our very best to help you and reply to all messages within 24 hours.